Customer support
Email: support@loopandloom.shop
Response time: Within two business days, Monday–Friday.
Order help: Include your full name and order number. Never send complete card details by email.
Seller information
Legal business name: Add your registered legal entity
Registered business address: Add your verified business address
Support phone: Add your monitored business phone
Operating region: India
Replace these three fields with verified details before submitting the store for payment-provider review.Order issues
For a damaged, defective, or incorrect item, contact us within seven days of delivery with clear photos of the item and outer packaging. We will respond with the resolution options available under our refund policy.
Privacy requests
Use the subject line “Privacy request” for questions about, or requests concerning, your personal information. We may need to verify your identity before completing a request.